Team Management Guide
Learn how to create, manage, and organize teams within your organization for effective sprint planning.
On this page:
Creating Your First Team
Step-by-Step Guide
Navigate to Teams
From your dashboard, click on "Teams" in the main navigation menu.
Screenshot: Teams Navigation Menu
Click "Create New Team"
On the teams page, click the "Create New Team" button in the top right corner.
Screenshot: Create New Team Button
Fill in Team Details
Enter your team information:
- Team Name: A descriptive name for your team (e.g., "Mobile Development Team")
- Description: Brief description of the team's purpose and responsibilities
- Team Type: Select whether this is a Scrum, Kanban, or Custom team
Screenshot: Team Creation Form
Save Your Team
Click "Create Team" to save. You'll be automatically assigned as the team owner.
💡 Pro Tips
- Use clear, descriptive team names that reflect the team's focus area
- Keep team sizes manageable (5-9 members is ideal for effective planning)
- Consider creating separate teams for different products or feature areas
Understanding Team Roles
PlanningForge supports multiple team roles, each with specific permissions and responsibilities:
Owner
The team creator with full administrative privileges.
- Can manage all team settings and configurations
- Can add, remove, and change roles of team members
- Can delete the team
- Can create and manage planning sessions
- Automatically becomes session moderator if no dedicated moderator is assigned
Scrum Master
Facilitates agile ceremonies and planning sessions.
- Can create and manage planning sessions
- Can act as session moderator
- Can manage story backlog
- Cannot change team settings or manage members
Product Owner
Manages product backlog and prioritization.
- Can create and edit user stories
- Can set story priorities and acceptance criteria
- Can participate in planning sessions
- Cannot manage team members or settings
Session Moderator NEW
Automatically assigned as moderator for all team planning sessions.
- Automatically becomes the moderator when a session is created
- Can reveal votes and manage voting rounds
- Can skip stories and control session flow
- Only one session moderator allowed per team
Note: When you assign someone as Session Moderator, they will automatically become the moderator for all new planning sessions. The previous Session Moderator (if any) will be changed to a regular member.
BSA (Read-Only) NEW
Business Systems Analyst with read-only access to planning sessions.
- Can view planning sessions in real-time
- Can see votes after they are revealed
- Can access team information and history
- Cannot vote on story estimates
- Cannot moderate sessions or manage team
Use Case: Perfect for stakeholders, analysts, or observers who need visibility into the planning process without participating in the voting.
Member
Regular team member who participates in planning.
- Can participate in planning sessions
- Can vote on story estimates
- Can view team information and history
- Cannot manage team settings or other members
Adding Team Members
How to Add Members
Method 1: Direct Add (for existing organization members)
Navigate to your team's page and click on the "Members" tab
Click "Add Member" button
Select the user from the dropdown (shows all organization members not in the team)
Choose their role (Member, Scrum Master, Product Owner, or Session Moderator)
Click "Add to Team"
Screenshot: Add Team Member Dialog
Method 2: Invite New Users (not yet in organization)
Go to Organization Settings → Members
Click "Invite Users"
Enter email addresses (comma-separated for multiple)
Send invitation - users will receive an email to join
Once they join the organization, add them to your team
Managing Member Roles
Changing Team Member Roles
As a team owner or admin, you can change member roles at any time:
- Go to your team page and click the "Members" tab
- Find the member whose role you want to change
- Click on their current role badge or the edit icon
- Select the new role from the dropdown
- Confirm the change
Screenshot: Team Members List with Role Management
⚠️ Important Notes
- Only team owners can change member roles
- You cannot change your own role if you're the only owner
- When assigning Session Moderator role, the previous moderator becomes a regular member
- Role changes take effect immediately
Session Moderator Role (Special Feature)
What is a Session Moderator?
The Session Moderator is a special team role designed for the person who consistently facilitates planning sessions. When assigned, this person automatically becomes the moderator for all new planning sessions created for the team.
Key Features:
- Automatic Assignment: No need to manually assign a moderator for each session
- Single Role Constraint: Only one person can be Session Moderator per team
- Role Switching: When a new Session Moderator is assigned, the previous one becomes a regular member
- Full Moderator Powers: Can reveal votes, skip stories, and control session flow
How to Assign a Session Moderator:
Navigate to your team's Members page
When adding a new member or editing an existing member's role
Select "Session Moderator" from the role dropdown
Confirm the assignment (you'll see a warning if replacing an existing moderator)
💡 Best Practices
- Assign this role to your regular Scrum Master or meeting facilitator
- The Session Moderator should be someone familiar with the estimation process
- Consider rotating this role periodically to share facilitation experience
Team Settings
Configuring Your Team
General Settings
- Team Name: Update the team name to reflect changes in focus or structure
- Description: Keep this updated with current team responsibilities
- Team Avatar: Upload a team logo or image for easy identification
Jira Integration
- Connect Jira: Link your Jira project for story import/export
- Project Selection: Choose which Jira project to sync with
- Field Mapping: Map story points field in Jira
Screenshot: Team Settings Page
Default Voting Settings
- Voting Scale: Set default scale (Fibonacci, T-shirt sizes, etc.)
- Timer Duration: Default discussion timer for stories
- Auto-reveal: Whether to auto-reveal votes when everyone has voted
Common Issues & Solutions
Can't add team members
Possible causes and solutions:
- Check if you have reached your organization's team member limit
- Ensure the user is already part of your organization
- Verify you have the correct permissions (must be team owner)
Session Moderator not being assigned automatically
Check the following:
- Ensure a Session Moderator has been assigned to the team
- The Session Moderator must be active in the team
- Try refreshing the page after creating a new session
Can't change member roles
Common reasons:
- Only team owners can change roles
- You cannot demote yourself if you're the only owner
- Session Moderator role requires replacing the existing moderator
Next Steps
Now that you understand team management, explore these related features: