Privacy Policy

Understanding how PlanningForge collects, uses, and protects your personal information.

Your Privacy Matters

PlanningForge is committed to protecting your privacy and giving you control over your personal data.

Data We Collect

Information You Provide

Account Information: Name, email address, organization details
Planning Data: Sessions, estimates, stories, and comments
Profile Settings: Preferences and customization choices

Information We Collect Automatically

Usage Data: How you interact with our platform
Technical Information: Browser type, IP address, device information
Performance Data: Error reports and performance metrics

Screenshot: Privacy Controls Dashboard

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How We Use Your Data

Service Provision

Creating and managing your account
Facilitating planning sessions
Providing customer support
Improving our platform

Communication

Service-related notifications
Product updates and announcements
Customer support correspondence

Your Rights

GDPR Rights (EU Residents)

Right to Access: Request copies of your personal data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion of your data
Right to Portability: Export your data
Right to Object: Opt out of certain processing

CCPA Rights (California Residents)

Right to Know: Information about data collection and use
Right to Delete: Request deletion of personal information
Right to Opt-Out: We don't sell personal data
Right to Non-Discrimination: Equal treatment regardless of privacy choices

Screenshot: Data Rights Self-Service Interface

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Data Sharing & Security

Within Your Organization

Team members can see shared planning data
Organization admins have access to user data
Data is strictly isolated between organizations

Service Providers

Cloud hosting and infrastructure
Payment processing
Customer support tools
Analytics services

Legal Requirements

We may disclose information when required by law or to protect our rights and users.

Cookies and Tracking

Essential Cookies

Authentication and session management
Security and fraud prevention
Platform functionality

Analytics Cookies (Optional)

Usage patterns and performance
Feature development insights
You can opt out without affecting service

International Data Transfers

Safeguards

Standard Contractual Clauses for EU data transfers
Adequacy Decisions where available
Additional Security Measures as required

Changes to This Policy

We may update this privacy policy periodically. We'll notify users of material changes via email or platform notification.

Last Updated

December 2024

Next Review

December 2025

Data Protection Questions

Email: privacy@planningforge.com

Response Time: Within 30 days

Exercise Your Rights

Log into your account to use self-service options or contact our Data Protection Officer.

Contact Privacy Team

For the complete legal privacy policy, please visit our Privacy Policy page.